We started our business in 2007 after I worked for other larger companies. They seem to loose focus on what really mattered which is customer satisfaction. I talked to potential customers, past customers, and active customer. All of those customers gave the same advice to us. Build a relationship based on trust, and don't get to large where a customer is just a number in a computer. We then modeled Brewer Services based on advice given.
Missouri does not issue a statewide electrical, plumbing, handyman and general contractor license and delegates licensing and permitting process to the local permitting authority of the city the contractor works in. So a contractor you consider to hire must be in compliance with any local jurisdiction regulations.