Zen Windows Was originally founded in 1998 By Dan Wolt. After spending more than a decade in the window industry, Mr. Wolt found that it had become a broken model and he set out to reverse that by opening a company that would treat its clients like family. My husband and I have over 17 years of experience in the home-improvement and customer service industries. We had been seeing the industry change as more and more homeowners have become fed up with the high-pressure, gimmicky in-home sales pitch. When we found Zen Windows, it was a breath of fresh air! Zen Windows' values and business model aligned perfectly with how we wanted our customers' experience to be. Simple and transparent. We have a NO MONEY DOWN policy, ensuring our customers' total happiness before any money is paid to Zen Windows. The Zen Windows model has completely done away with the in-home sales presentation. Zen customers are delighted to be able to shop online-on their time-with no high-pressure sales.